PRIVACY POLICY
Effective Date: August 4, 2025
At Ducharme Group LLC | DBA WHB Cleaning ("WHB Cleaning", "we", "us", or "our"), your privacy is important to us. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website, use our services, or interact with our business, including any SMS communications.
Please read this policy carefully. By engaging with us, you agree to the terms outlined below.
1. Information We Collect
We collect the following types of information:
Personal Identification Information: Your name, phone number, email address, and other contact information.
Technical Information: IP address, browser type, operating system, and browsing behavior using cookies and similar technologies.
Usage Data: Information about how you use our website, such as pages visited and features accessed.
Transaction Information: Details relating to purchases or transactions, if applicable.
2. How We Use Your Information
We may use your information to:
Provide, operate, and improve our services
Communicate with you about updates, appointments, special offers, or promotions
Process payments and deliver services
Comply with legal obligations
Analyze usage and trends to improve website functionality
3. Information Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.
Information may be shared with subcontractors solely for service delivery (e.g., customer support or scheduling).
All categories of information sharing exclude mobile originator opt-in data and consent.
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may also disclose your information if required to do so by law or legal process (e.g., subpoenas or court orders).
4. Data Security
We implement appropriate technical and organizational safeguards to protect your personal information. However, no method of internet transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You may disable cookies via your browser settings, though this may affect site functionality.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal data
Object to or restrict how we process your data
Withdraw consent where processing is based on consent
Please contact us using the details below to exercise these rights.
7. Changes to This Privacy Policy
We may update this Privacy Policy at any time. The revised version will be posted on our website with a new effective date. You are encouraged to review this policy periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
📧 [email protected]
📞 619-345-0043
9. Collection of Personal Information
This section explains how Ducharme Group LLC | DBA WHB Cleaning collects, uses, and discloses personal information about our customers, prospective customers, and visitors to our website at WHBcleaning.com.
We collect your phone number through our contact information form, and with your consent we may send you text messages. Message frequency varies. Message and data rates may apply. Text HELP to 855-598-8701 for assistance. Reply STOP at any time to unsubscribe from text messages.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.